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One is to carry out pre-sales services, invite users to participate in technical exchanges, assist users in selection, provide technical training to market users, provide service tools and equipment verification, prepare service documents that meet customer applicability requirements, and achieve dual optimization of equipment systems.
The second is in sales service, strictly following the contract, regularly contacting and coordinating with users, providing timely guidance for installation and debugging, and establishing customer service files after confirmation by users.
The third is after-sales service, collecting information on after-sales service. Handle customer quality complaints in a timely manner. Simultaneously provide spare parts for quality improvement and prevention.